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Working with Difficult Patients

When a patient is mad, rude, or just plain difficult, there is usually a reason. These are some reasons why a patient may offer resistance to what you are trying to communicate or accomplish:

• They are frustrated because they feel that ...  Read More
  
  

  Low Cost Websites for Medical Practices
  

  Yahoo! conducted a healthcare survey in 2008 with some very telling results:

  • 84% of healthcare shoppers used the Internet prior to choosing a physician
  • 50% of patients used a search engine (such as Yahoo! or Google) to ...  Read More
    
    

    Effective Communication Skills for a Medical Practice
    

    PMSCO Healthcare Consulting is pleased to offer the following educational sessions specifically designed for medical practices. Whether you're dealing with a dissatisfied patient or an argumentative co-worker, these programs will provide you with skills to enhance your ability to interact ...  Read More